Data Deletion Instructions
How to ask us to delete the personal data we hold about you.
Last updated: 26 October 2026
You can ask NANOTK SOLUTIONS LTD to delete personal data we hold about you, including WhatsApp messages and contact records processed for one of our business clients.
How to request deletion
- Email privacy@nanotk.ai with the subject "Data deletion request".
- Include the phone number or email address the data is linked to, and the business you were in contact with, if you know it.
- We may ask you to confirm the request from that phone number or email address, so that we only delete data for the right person.
What happens next
- We confirm receipt within 3 business days.
- We delete your messages, contact details and related records within 30 days, and confirm by email.
- We keep only what the law requires us to retain, such as a record that you asked not to be contacted, so we can honour it.
Stop messages without deleting data
Reply STOP to any WhatsApp message from a business we support, and you will not receive further messages.